See this news article .
What is the point? Government Offices, Quangos and Regulators monitor these monopolies in such an off-hand way that they are totally ineffectual (i.e. The FSA and Northern Rock) and then either cry wolf again as they try and wash their hands of the problem OR, as in this case with Severn Trent Water, they impose huge fines.
So who pays these fines? No, really, who pays? You and I, the consumer, that’s who! The rates charged by the Utilities Companies never goes down. Next year it will go up AGAIN to cover the cost of paying this and any subsequent fines so that THEY can maintain their profit margin and make a payout to their shareholders.
If these fines are going to be levied then why can’t it be in the manner of refunds to the paying customer? After all, WE are the ones who have paid for the poor service. WE are the ones who have been lied to about THEIR performance levels. WE have paid THEM for an inferior service therefore WE should be the ones who benefit from the fine levied!
1 comment:
So, according to the BBC, bills will be reduced by £2.40 per household for the next 2 years. Wow. Does this mean no increase for the next 2 years? If it does, what happens after 2 years?
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